TY  - BOOK
AU  - 
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
TI  - Laporan Tahunan  2019: Biro Pengaduan Awam
U1  - 354.595001625 BPA 2020 
PY  - 2020///]
CY  - Putrajaya
PB  - Biro Pengaduan Awam
KW  - Public administration
KW  - Periodicals
KW  - Malaysia
KW  - Complaints (Administrative procedure)
KW  - Administrative report
ER  -