Cases In Total Quality Management / by John S. Oakland, Leslie J. Porter - Asian Edition - Oxford : Butterworth Heinemann , 1994 - xxii, 271 p.: ill.; 23 cm

Includes indexs ( p. 269 - 271 )

ISBN: 0750615656 RM 49.95

Subjects--Topical Terms: --Case Studies--Total Quality Management

Dewey Class. No.: 658.562 OAK