@book{27302,
	author = {Tembun Ghani and Raduwan Safperwan},
	title = {Kumpulan Kawalan Mutu (QCC) : Falsafah, Pendekatan Dan Kaedah /},
	publisher = {Dewan Bahasa Dan Pustaka ,},
	year = {1986},
	address = {Kuala Lumpur :},
	edition = {2nd.ed.}
}