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Pengurusan kualiti menyeluruh

By Oakland, John S.. Kuala Lumpur Dewan Bahasa dan Pustaka 1996 . xiii, 359 p. 23 cm. 9836241736

By Bateman, Richard M.,. Boston : International Human Resources Development Corporation , 1985 . ix, 398 pages .: 23 cm. 9027718520

By Alcock, Tim D.. Selangor : Times , 1995 . vii, 157 pages .: 24 cm. 967914898X

By Halim Shafie. Kuala Lumpur : INTAN , 1999 . xvii, 188 pages .: 21 cm. 967993358X

By Chek Mat. Kuala Lumpur : Utusan Publications & Distributors, 1996 . viii, 141 pages .: 21 cm. 9676106240

By Tembun Ghani. Kuala Lumpur : Dewan Bahasa Dan Pustaka , 1986 . xviii, 135 pages .: 21 cm. 35031155201