000 00506nam a2200145 4500
001 0000000486
008 091211 my may
020 _cRM4.00
090 0 0 _a351.992
_bMAL
245 1 0 _aAduan Membantu Meningkatkan Kuality Perkhidmatan Awam
_bLaporan Tahunan 1994, Biro Pengaduan Awam
250 _a1st ed.
260 _aKuala Lumpur, Malaysia
_bPercetakan Nasional Malaysia Berhad
_c1995
300 _axxvi, 153p.
_bill, col.
_c25cm
650 0 _aMulfunctioning of Administration
_zMalaysia
999 _c17421
_d17421