| 000 | 00486nam a2200157 4500 | ||
|---|---|---|---|
| 001 | 0000000203 | ||
| 008 | 091012 si eng | ||
| 020 |
_a0071002006 _c _26.05 |
||
| 090 | 0 | 0 |
_a658.562 _bCRO |
| 100 | 1 | _aB. Crosby, Philips | |
| 245 | 1 | 0 |
_aQuality Without Tears _bThe Art of Hassle-Free Management _cPhilip B. Crosby |
| 250 | _a2nd ed. | ||
| 260 |
_aSingapore _bMcGraw Hill International _c1986 |
||
| 300 |
_axiii, 205p. _c20cm |
||
| 650 | 0 | _aManagement and auxiary Services | |
| 999 |
_c17512 _d17512 |
||