Cases In Total Quality Management / by John S. Oakland, Leslie J. Porter

By: [Oakland, John S.]Contributor(s): , Porter, Leslie JMaterial type: TextTextPublisher: Oxford : Butterworth Heinemann , 1994Edition: Asian EditionDescription: xxii, 271 p.: ill.; 23 cmISBN: 0750615656Subject(s): -- Total Quality Management -- Case StudiesDDC classification: 658.562 OAK
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Includes indexs ( p. 269 - 271 )

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