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1.
Menyemarakkan Nilai-Nilai Murni & Pengukuhan Perkhidmatan Awam Negeri Yang Berkualiti Daripada Perspektif YB Setiausaha Kerajaan Negeri Selangor Dato Hashim Meon Jilid 1

by Hashim Meon, Dato.

Material type: Text Text; Format: print Publisher: Kuala Lumpur Institut Perkembangan Minda 1999Availability: Items available for loan: JMG IBUPEJABATCall number: 352.6309595115 HAS (1).

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2.
Pengurusan kualiti menyeluruh John S. Oakland; penterjemah Mohamad Salmi Mohd. Sohod

by Oakland, John S | Mohd Salmi Mohd. Sohod.

Material type: Text Text Publisher: Kuala Lumpur Dewan Bahasa dan Pustaka 1996Availability: Items available for loan: JMG IBUPEJABATCall number: 658.562 OAK (1).

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3.
Organisasi kualiti mutlak keseimbangan dan keharmonian demi keunggulan Thomas J. Barry

by Barry, Thomas J.

Material type: Text Text Publisher: Skudai, Johor Penerbit Universiti Teknologi Malaysia 2002Availability: Items available for loan: JMG IBUPEJABATCall number: 658.4013 BAR (1).

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4.
Perkhidmatan awam Malaysia memperkukuh agenda pembaharuan.

by Malaysia.

Material type: Text Text Publisher: Putrajaya Unit Permodenan Tadbiran dan Perancangan Pengurusan Malaysia (MAMPU), Jabatan Perdana Menteri 2000Availability: Items available for loan: JMG IBUPEJABATCall number: 351.595 MAL (1).

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5.
Total Quality Management / A Peratec Executive Briefing

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Chapman & Hall, 1994Availability: Items available for loan: PPMCall number: 658.4013 TOT 1994 (1).

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6.
Cases In Total Quality Management / by John S. Oakland, Leslie J. Porter

by [Oakland, John S.] | , Porter, Leslie J.

Edition: Asian EditionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford : Butterworth Heinemann , 1994Availability: Items available for loan: PPMCall number: 658.562 OAK 1994 (1).

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