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Pengurusan kualiti menyeluruh John S. Oakland; penterjemah Mohamad Salmi Mohd. Sohod

By: Oakland, John SContributor(s): Mohd Salmi Mohd. SohodMaterial type: TextTextPublisher: Kuala Lumpur Dewan Bahasa dan Pustaka 1996Description: xiii, 359 p. ill. 23 cmISBN: 9836241736Subject(s): Quality control | Total quality management
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