Total Quality Management : A Cross Functional Perspective / by Ashok Rao ...[et al].,

Contributor(s): Rao, Ashok [editor]Material type: TextTextPublisher: New York : John Wiley & Sons , 1996Description: xxvi, 630 pages .: some colour, graph, illustrations .; 24 cmISBN: 0471108049Subject(s): Total quality managementDDC classification: 658.562
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Includes bibliographical references and ndexs (p.: 619 - 630)

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